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Privacy Policy

This policy describes the ways in which we collect, store, use and protect your personal information. You accept this policy and agree to such collection, storage and use when you sign up for or use our products, services or any other resource, technology or functionality that we offer when accessing our website or by any other means (collectively “THE GOAL Services CONSULTANCY"). We may change this policy at any time by posting a revised version on our website. The revised version will take effect as soon as it is made available on the website. In addition, if the revised version includes a substantial change, we will notify you 30 days in advance by posting the notice of the change on the “Policy Updates” page of our website. After this 30-day notice, you will be deemed to agree to all amendments to this policy.

Important: Opt-out Policy

The user of our services can at any time stop receiving communications from our website. To do so, just send an email tostop info@thegoal.com.br indicating your desire toreceiving communications, or simply click on the 'remove' or 'unsubscribe' link at the end of each email.

How we collect information about

When you visit THE GOAL CONSULTORIA website or use THE GOAL CONSULTORIA Services, we collect your IP address and standard web access information such as your browser type and the pages you have accessed on our website. site.

If you sign up, we collect the following types of information:

  • Contact information - your name, address, phone, email, Skype username and other similar information.

  • Financial information - the bank account and credit card numbers you provided when you purchased THE GOAL CONSULTORIA Services.

Before allowing the use of THE GOAL CONSULTORIA Services, we may require you to provide additional information that we may use to verify your identity or address or manage risk, such as your date of birth, national registration number, nationality and other identifying information. We may also obtain information from you through third parties, such as credit centers and identity verification services.

When using THE GOAL CONSULTORIA Services, we collect information about your transactions and other activities from you on our website or when you use THE GOAL CONSULTORIA Services and we may collect information about your computer or other access device for the purpose of preventing fraud.

Finally, we may collect additional information from and about you by other means, such as contacting our customer support team, the results of your survey responses, interactions with members of THE GOAL CONSULTORIA corporate family and other companies. .

How we use cookies

When you access our website, we, including the companies we hire to track how our website is used, may place small data files called "cookies" on your computer.

We send a “session cookie” to your computer when you log into your account or use THE GOAL CONSULTORIA Services. This type of cookie helps us to recognize you if you visit several pages on our website during the same session, so that we do not have to ask for your password on all pages. After you log out or close your browser, this cookie will expire and cease to have effect.

We also use more permanent cookies for other purposes, such as displaying your email address on our login form, so that you don't have to re-enter your email address each time you sign in to your account.

We encode our cookies so that only we can interpret the information stored in them. You are free to refuse our cookies if your browser allows it, but this may interfere with the use of our website.

We and our service providers also use cookies to personalize our services, content and advertising, assess the effectiveness of promotions and promote trust and security.

You can find third party cookies when using THE GOAL CONSULTORIA Services on certain websites that are not under our control (for example, if you view a web page created by a third party or use an application developed by a third party, a cookie may be placed through that page or application).

Google Marketing and Remarketing

We use the Google Adwords Remarketing feature to serve ads on Google partner sites. This feature allows you to identify that you have visited our website and that Google can display our ad for you on different websites. Several third-party vendors, including Google, buy advertising space on Internet sites. We eventually hired Google to show our ads on those spaces. In order to identify your visit on our website, both other third-party suppliers, such as Google, use cookies, similarly to what is exposed in the section "How we use cookies". You can disable Google's use of cookies by visiting the Ads Preferences Manager.

Marketing and Remarketing on Facebook

Ads based on the use of websites or applications outside of Facebook:

One way that ads reach you is when companies or organizations ask Facebook to show the ads to people who have used their websites and applications outside of Facebook .

For example, when you visit the website of a company that uses cookies to register visitors, that company can ask Facebook to show its ad to that list of visitors, and you can see these ads both on and off Facebook.

This is a type of advertising based on interest and visits to applications and websites.

If you do not want Facebook or other participating companies to collect or use information based on your activity on websites, devices or applications outside of Facebook for the purpose of displaying your ads, you can choose not to share that information through Digital Advertising Alliance in the USA, the Digital Advertising Alliance of Canada in Canada or the European Digital Advertising Alliance in Europe.

You can also choose not to share this information through your mobile device's settings.

You only need to choose not to share this information once. If you choose not to participate in interest-based advertising on Facebook from your mobile phone or computer, that choice will apply everywhere you use Facebook.

How we protect and store personal information

Throughout this policy, we use the term “personal information” to describe information that can be associated with a particular person and can be used to identify that person. We do not consider personal information to be information that must remain anonymous, so that it does not identify a particular user.

We store and process your personal information on our computers and protect it under physical, electronic and procedural safeguards. We use computer protections, such as firewalls and data encryption, apply physical access controls to our buildings and files, and authorize access to personal information only to employees who need it to fulfill their professional responsibilities.

How we use the personal information we collect

Our primary purpose in collecting personal information is to provide you with a safe, peaceful, efficient and personalized experience. To do this, we use your personal information to:

  • provide the requested services and customer support;

  • process transactions and send notices about your transactions,

  • resolve disputes, collect fees and troubleshoot;

  • prevent potentially prohibited or illegal activities and ensure the enforcement of our User Agreement;

  • customize, evaluate and improve our services, in addition to the content and layout of our website;

  • send targeted marketing materials, service update notices and promotional offers based on your communication preferences;

  • Compare information for greater accuracy and verify it with third parties.

Marketing

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. If you do not wish to receive our marketing messages or participate in our ad customization programs, simply indicate your preference by sending us an email or simply clicking on the unsubscribe link provided in all of our emails.

How we share personal information with other parties

We may share your personal information with:

  • Members of THE GOAL CONSULTORIA corporate family to provide joint content, products and services (such as registration, transactions and customer support) to help detect and prevent potentially illegal acts and violations of our policies, in addition to cooperating in decisions regarding your products, services and communications. Members of our corporate family will use this information to send you marketing communications only if you have requested their services.

  • Contracted service providers who collaborate in parts of our business operations; (fraud prevention, collection activities, marketing, technology services). Our contracts require these service providers to use your information only in connection with the services they perform for us, and not for their own benefit.

  • Companies with which we intend to merge or acquire. (If a merger occurs, we require the new incorporated entity to follow this privacy policy with respect to your personal information. If your personal information can be used against this policy, you will receive notice).

  • Police authorities, government officials or other third parties when:

    • we are required to do so by subpoena, court decision or similar legal procedure,

    • we need to do this in order to comply with the law or the credit card association rules if

    • we are cooperating with an investigation police officer in progress,

    • we have a good faith belief that the disclosure of personal information is necessary to prevent physical damage or financial loss, to report suspected illegal activity or to investigate violations of our User Agreement.

  • Other third parties with your consent or guidance to do so.

Please note that these third parties may be in other countries where the legislation on the processing of personal information is less stringent than that of your country.

In cases where our company is a partner promoting our Services together, we may disclose to the partner some personal information such as the name, address and username of the people who signed up for our Services as a result of the joint promotion with the sole purpose of allowing us and the partner to evaluate the results of the promotion. In this case, personal information may not be used by the partner for any other purpose

THE GOAL CONSULTORIA will not sell or rent any of your personal information to third parties in the normal course of business and will only share your personal information with third parties, as described in this policy.

If you sign up for THE GOAL CONSULTORIA directly on a third party website or through a third party application, any information entered on that website or application (and not directly on a THE GOAL CONSULTORIA website) will be shared with the owner of that website or application - and your information may be subject to their privacy policies.

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